Privacy Policy
Last updated: November 2025
DeepPrep.ai ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services (collectively, the “Service”).
By using DeepPrep.ai, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following categories of information:
1.1. Information You Provide
- Account Information: When you create an account, we collect your email address, password (securely hashed), and any profile information you voluntarily provide.
- Payment Information: Payments are securely processed via Stripe. We do not store your credit card or billing data.
- Support and Communication: If you contact us, we may store your message and contact details to respond effectively.
1.2. Automatically Collected Information
- Usage Data: Browser type, device, pages visited, and session duration.
- Cookies: Used to manage authentication, preferences, and improve the experience.
2. How We Use Information
- Provide and operate the Service.
- Authenticate users and secure accounts.
- Process payments and manage subscriptions.
- Send transactional emails via Resend.
- Improve user experience and detect fraud.
- Comply with legal obligations.
3. Cookies and Analytics
3.1. Cookies
Cookies are small text files placed on your device to store preferences or track activity. You may disable cookies in your browser, but certain site features may not function properly.
3.2. Google Analytics
We use Google Analytics to understand how visitors interact with DeepPrep.ai. Google Analytics collects information like pages visited, duration, and referrer sources.
For more information, see Google’s Privacy Policy or opt out of tracking.
When analytics are active, a cookie consent banner will allow you to accept or reject analytics cookies.
4. Data Sharing and Disclosure
We do not sell or rent your data. We may share data only with:
- Stripe – for secure payments.
- Resend – for transactional emails.
- Hosting Providers – such as Railway for cloud infrastructure.
- Analytics Providers – for anonymized insights.
- Legal Authorities – when required by law.
5. Data Retention and Security
- Data is retained while your account is active or as legally required.
- Passwords are hashed; all communication is encrypted (HTTPS).
- No full payment details are stored by DeepPrep.ai.
- Deleted accounts are removed or anonymized within a reasonable period.
6. Your Rights
Depending on your region (e.g., EU, UK, or California), you may have rights to:
- Access, correct, or delete your personal data.
- Withdraw consent to processing activities.
- Request data export (portability).
- Object to analytics or marketing use.
To exercise your rights, contact us at privacy@deepprep.ai.
7. International Data Transfers
Our servers and service providers may be located outside your country. By using the Service, you consent to data transfers under appropriate legal safeguards such as EU standard contractual clauses.
8. Children’s Privacy
DeepPrep.ai is not intended for users under 13 years of age. We do not knowingly collect data from children. If we learn of such data, it will be deleted immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be announced via email or on this page. The latest version will always be available at https://deepprep.ai/privacy_policy
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us: